Using Instructional design to improve learning environments is a concept slowly becoming a requirement in education and industry. Although instructional design only recently becoming a phrase more widely used it has been a subject of discussion and study for many years. Visionaries? In 1964, Gene Roddenberry created Star Trek based on a society that had…
Life Lessons
How to Motivate unmotivated Employees
How to Motivate unmotivated Employees follows very closely to employee engagement which I have written about before. Engagement is about having a sense of purpose, ownership, and commitment to the company. Motivation, however, is the willpower and drive to act on those feelings. Engaged employees will be highly motivated and generate the results managers look…
Core values of Leadership
Photo by Glenn Carstens-Peters What are leadership values? Core values of leadership are the main principles that will direct a team leader’s decision-making and ultimately provide the team’s direction. An effective CEO or leader will set out the values to shape the company culture and future initiatives. Once these have been defined and implemented, they…
Leadership and Bullying
Is Leadership and Bullying a choice or a necessary evil? Leadership and bullying may seem like opposite sides of the same coin, but they have distinct characteristics and vastly different impacts on individuals and organisations. While both involve influencing others, the intentions, methods, and outcomes of leadership and bullying couldn’t be more different. This article…
Leadership and Management
Is there a difference between leadership and management? Some of you may agree that you “lead” people and “manage” things. Or is leading and managing a dynamic and symbiotic relationship? Admiral Grace Hopper coined the phrase, “You manage things; you lead people.” a military background tried and tested that phrase. This article looks at the…
The Power of Servant Leadership
The Power of Servant Leadership: Putting Your Team First is a concept that emphasises a leadership style focused on serving the needs of the team members and stakeholders rather than prioritising the leader’s interests. This approach is based on the idea that leaders should view themselves as servants first and foremost, working to support and…
Employee Re-Engagement
Employee re-engagement (make them happy) is not difficult once you recognise it is required. As a director, you may need to re-organise management because we all know that “People leave managers, not jobs”. Having looked at various companies and advised them on engagement, most of the time, it has been due to bad managers. Once…
Chain of Command
People who know me understand that the chain of command is the only management structure for me. It is the only management structure that has stood the rigours of time, proven itself robust, and I am confident will outlive any “woke” management system that falls out of the back of some student union bar somewhere…
Employing a Veteran
I decided to write this article based on the typical behaviour of the new entitled generation or “snowflakes” that are now in the workplace, giving managers like me a hard time. In my current role I am actively employing veterans and demonstrating the terrific benifits. I want to champion the benefits of employing a veteran….
Bad Customers
Bad customers are becoming more common. People are behaving more entitled to the point where the customers act more entitled than the servers and customer service agents. Last week I wrote about bad customer service and that, in my opinion, it is getting a great deal worse in the UK especially. Coming from overseas after…