I decided to write this article based on the typical behaviour of the new entitled generation or “snowflakes” that are now in the workplace, giving managers like me a hard time. In my current role I am actively employing veterans and demonstrating the terrific benifits. I want to champion the benefits of employing a veteran….
Bad Customers
Bad customers are becoming more common. People are behaving more entitled to the point where the customers act more entitled than the servers and customer service agents. Last week I wrote about bad customer service and that, in my opinion, it is getting a great deal worse in the UK especially. Coming from overseas after…
Customer Service Attitude
If you have ever travelled to the USA, you know that customer service attitudes are generally excellent, especially in the service industry. Why? Because almost all service industry employees rely heavily on their tips as part of their income. So, no matter how bad a day you are having, you will put on a smile…
A to Z of Filipina Magic – Part 2
In my last article, I wrote my ideas for the first half of “Filipina Magic”. So, I hope that this second half will complete the story. Before I move on, I have seen a lot of comments on YouTube channels telling western men to avoid Filipinas because they will take all your money, let you…
A to Z of Filipina Magic – Part 1
When asked about retirement, my answer is now “Filipina Magic”. So, then I get asked by friends and colleagues all the time, “What’s so special about the Philippines?” Any man in the west who was raised as a gentleman and taught how to treat women by their mothers will completely understand why. We are fed…
Bad Management and Office Assassins – A reason to be self-employed
Bad Managers, Bad management and office assassins? It sounds like Game of Thrones! To be honest, I believe every company in the west is like this. You have your different sections, the self-imposed leaders and their loyal assassins. I left the British RAF in 2001. It was my first job and had been from the…
Employee Engagement – Another reason to be self-employed.
So, I decided this week to do an article on employee engagement as a part 2 article to “Bad Management and Office Assassins.” If you ask a lot of managers how they engage their workforce, they will look at you as though you just took a dump on their office desk. Why? Because they think…
Servant Leaders
I am at that point in my life and career as a servant leader. That I find myself defending this style of leadership and mindset more and more often. There are many definitions of servant leadership, and during this article, I will try and show how I see it along with how I behave. For…
Me, Myself and My Mental Health
As before in my previous articles, I am not a medical practitioner in any aspect. However, having suffered from mental health issues myself, I believe it gives me the right to speak about it. Not only does it give me the freedom to talk about men’s mental health, but it will help me and hopefully…
The Dark Side of Emotional Intelligence
In my last article, we looked at Emotional Intelligence and its importance for managers and leaders and life itself. There is the dark side of emotional intelligence, which we will have all experienced at some time in our lives. Here I will look at the dark side of emotional intelligence and what to look for,…