In my last article, we looked at Emotional Intelligence and its importance for managers and leaders and life itself. There is the dark side of emotional intelligence, which we will have all experienced at some time in our lives. Here I will look at the dark side of emotional intelligence and what to look for,…
Empathy Skills
Emotional Intelligence
What is Emotional intelligence? Emotional intelligence (or emotional quotient or EQ) is the ability to understand, use, and manage your emotions positively to relieve stress, communicate effectively, empathise with others, overcome challenges, and defuse conflict. Emotional intelligence helps you build stronger relationships, succeed at work, and achieve your career and personal goals. It can also…